Support & Service
YINGHUAN is committed to providing reliable, professional support for global auto AC parts partners. From order confirmation to after-sales, we are always here for you.
EXW Trade Terms
We mainly operate under EXW (Ex Works) trade terms, the most flexible and cost-effective solution for bulk orders:
- Goods are prepared and available for pickup at our designated warehouse.
- Buyer is responsible for all shipping arrangements and costs.
- We provide full set of official documents for customs clearance.
Shipping Guide
We support global shipping for all auto AC parts, with flexible solutions:
- Order Processing: Goods ready within 3–7 working days.
- Shipping Methods: Sea freight, air freight, express (DHL / FedEx / UPS).
- Documents & Tracking: Full docs and tracking number sent immediately after shipment.
Quality Control
Strict quality control ensures every auto AC part meets OE standard:
- 100% inspection of raw materials before production.
- Performance testing for compressors, valves, and core parts.
- Final inspection before delivery to eliminate defects.
- Official warranty for all quality-related issues.
After-Sales Support
Encountering an issue with your order or product? Our technical team is ready to help:
- Fast response within 24 working hours.
- Professional technical support and troubleshooting.
- Quality warranty and solution-oriented communication.
Frequently Asked Questions (FAQ)
Our MOQ is flexible. We welcome bulk wholesale orders, and also support small trial orders for new partners.
For in-stock items, goods are ready within 3 working days. For custom or bulk orders, production time is 5-15 working days.
Yes, we provide full OEM/ODM support, including custom packaging, logo printing, and product customization for bulk orders.
We accept T/T, Western Union, PayPal, and other secure international payment methods.